Lorraine M. Castle

CAREER SUMMARY

As a Virtual Assistant Professional, I have the unique ability to bridge the communication gap while providing virtual office assistance with the professionalism one would expect to find in a high-end corporate setting. This ability was developed during my 20+ years of management in Corporate America.

BUSINESS EXPERIENCE

Proofreader

Editor

Legal Marketing Assistant

  • Research target markets
  • Connect with event planners
  • Identify key speaking topic
  • Create documents to leverage speaking opportunities
  • Follow up to book appointments after speaking engagement

Administrative Abilities

  • Publish and Sell Your eBooks – Certified
  • Email and Newsletter Campaigns – MailChimp and Constant Contact
  • E-Book Formatting
  • Manuscript Formatting – APA and Chicago Style
  • Proficient in Word, Excel, PowerPoint, and Outlook
  • SAP Power User – A/R Financial Module
  • Capable of handling multiple tasks
  • Superior time management skills
  • Excellent organizational skills
  • Detail oriented
  • Data entry
  • Word Processing
  • Certified WordPress Website Developer

2010 – Present          Virtual Assistant Professional

                                             Castle Virtual Solutions LLC

 Previous Management Positions

 2004 – 2009              Manager, Corporate Collections & Accounts Receivable

                                             Day & Zimmermann, Inc.              Philadelphia, PA

 2002 – 2004              Corporate Collections/Accounts Receivable Supervisor

                                             Day & Zimmermann, Inc.              Philadelphia, PA

 1999 – 2002               Corporate Accounts Receivable Supervisor & E2k Team Mbr

                                             Day & Zimmermann, Inc.              Philadelphia, PA

 1993 – 1998                 Corporate Accounts Receivable & Billing Supervisor

                                             Day & Zimmermann, Inc.              Philadelphia, PA

 1991 – 1993                  Corporate Accounts Receivable Supervisor

                                             Day & Zimmermann, Inc.              Philadelphia, PA

 1990 – 1991                  Division Accounts Receivable Supervisor

                                             H. L. Yoh Company (Div. of Day & Zimmermann, Inc.)

1987 – 1990                  Corporate Credit Manager

                                             Chemlink, Inc.                               Malvern, PA

 1/87 – 6/87                  Division Credit Manager

                                            ARCO Chemical Company          Newtown Square, PA

 1984 – 1987                 Assistant Credit Manager

                                             ARCO Chemical Company          Newtown Square, PA

EDUCATION

            2009 – 2011                  University of Phoenix                    On-Line

Communications with an Emphasis on Technology – B.A. – GPA 3.73/4.00   

1991 – 1993                  Cabrini College                               Radnor, PA

Organizational Management

1978 – 1991                  LaSalle University                          Philadelphia, PA

Accounting & Finance

Dun & Bradstreet Workshops

Credit & Collection Techniques.

Creating Macros in Excel.

Collections Workshop.

Financial Statement Analysis.

Day & Zimmermann Workshops

Excellence Through Diversity.

Diversity in the Workplace.

Certificate in Front Line Leadership.

Other Workshops

How to Legally Collect Accounts Receivable – Padget Thompson

Business and Technical Writing – The Writing Center, Inc.

Certifications

Publish and Sell Your eBooks – 2013

Legal Marketing Expert Certification – 2013

Creating WordPress Websites – 2012

Speakers Virtual Assistant Certification – 2011

Virtual Assistant Certification – 2010

Customer Service Certification – 2007, 2008

ADDITIONAL QUALIFICATIONS

SAP Financial Module 4.6, Excel, Microsoft Word, Power Point, Microsoft Access and various on-line computer systems.  Diversity Summit Participant – 2000 through 2005.